Shipment and delivery

Your order

My Italian Garden offers you outstanding quality, a full warranty and the convenience of purchasing from the comfort of your own home. Purchases will be shipped in the best forms of packaging.

  

Delivery costs

We offer a choice of two shipping methods: one by express courier and the other by express mail. Shipments can be from a minimum of 20 g to a maximum of 50 kg.

Delivery costs are charged just once for each order, regardless of the number of packs delivered in each shipment.

  

Requesting an invoice

In accordance with art. 22 of Italian Presidential Decree no. 633 of 26/10/72, tax invoices are only issued if requested at the time of ordering; if an invoice is required, please also immediately state your VAT and fiscal ID numbers.

 

Delivery notices and updates

Your order will be delivered by express mail or express courier from Monday to Friday, during daytime hours. It is very important that you provide a delivery address where someone will be present to receive the package.

It is also important to register your email address when you order; this will enable us to send you an email of advance notice a few days before your order is shipped, with a link to the shipment enabling you to check when it is scheduled for delivery. Delivery information will be posted when the courier collects your package.

Normally, shipments are delivered within 48/72 hours after collection by the courier.

If no-one is there to receive the shipment, a notice with the courier’s contact number will be left at your address. You are also advised to provide your email address and or a cell-phone number when ordering, to enable the courier to email or text you directly.